Routine Maintenance

• Vacuuming: Vacuum 1-2 times a week. Use a vacuum without a beater bar or brush roll to prevent pulling wool or jute loops.
• Rotation: Rotate your rug 180 degrees every 6 months to ensure even wear patterns and balance sunlight exposure.
• Rug Pads: Always use a high-quality rug pad to reduce friction between the rug backing and the floor.

Spill & Stain Action Plan

Blot immediately: Never rub a liquid spill. Rubbing pushes the staining agent deeper into the fibers. Immediately press clean, white cotton towels on the spill to absorb liquid.

Dry Cleaning: For tough stains like coffee, red wine, or pet marks, seek professional dry cleaning specializing in oriental/handmade rugs. Avoid local steam cleaning machines.

Material-Specific Care

Pure Jute/Hemp: Natural fiber rugs are highly sensitive to moisture. Never soak or wash jute rugs. If damp, dry immediately using fans or sunlight.

New Zealand Wool: Shedding is normal in the first 4-8 weeks. Standard vacuuming will control this. Wool has natural wax (lanolin) protection, making cleaning simpler if stains are blotted fast.